When it comes to taking care of our patients, it’s vital that we understand and follow what goals of care they want for themselves. These decisions are not limited to end-of-life care or patients with serious illnesses, but rather for all patients to ensure that they receive the right care Continue Reading
At University Health System, we frequently talk about the need to create a safe and positive experience for every patient and visitor who walks through our doors. Soon we will be launching a campaign with a new tool that will facilitate our ability to do just that. TAP is a Continue Reading
We like to say that University Health System is committed to providing patient-centered care. But what does that really mean? To me, it means that everyone here — from doctors to nurses, ambassadors to EVS staff, even administrators and accountants who stop to help lost or distraught visitors — is Continue Reading
Many of us are still in a celebratory mood after ringing in the New Year. But for others, it’s been a real struggle trying to get some relief from runny noses, itchy eyes, body aches, coughing and congestion. Could it be you’re dealing with a cold or the flu? Maybe Continue Reading
Last week we suspended the Code Gray status that was officially activated on October 16 in response to the potential threat of receiving an Ebola patient at University Health System. Since that time, countless hours have been spent planning, preparing, and conducting exercises to ensure that our staff was educated, Continue Reading
Keeping our patients safe is an overarching priority at University Health System. Critical to the success of our efforts is a commitment from all staff to report adverse events and near misses. That begins with a system of reporting. Our risk management team is charged with driving our patient safety Continue Reading